Excellent Opportunity for fresh B.E/B.Tech/B.Sc (IT or C/S) graduates as System Analysts (Level 1 infrastructure Support)

Experience required for the Job: 0 - 0 years

Job Location: Bengaluru/Bangalore

Dear Candidate,

Please attend a written test (technical + communication) followed by technical interview on Saturday, August 06, 2011 from10.00 AM – 3.00PM @

Unisys Global Services-Purva Premier, 135/1, Residency Road, Bangalore 560025.

The selection process is likely to take 5-6 hours. Candidates are requested to make their own travel arrangements.

cRIM Command Center, Bangalore is a part of Enterprise Computing Group providing Remote Infrastructure Management in Incident Management and Change Management for clients across the globe. At present, Command Center manages more than 3000 devices (both physical and virtual) and provides Level 1 Infrastructure Support 24x7. Different flavor of devices like Unisys Mainframes (A-Series/ 2200s), AS 400, Windows Servers, UNIX Servers, Network devices, etc are in scope. On an average, the Command Center team handles more than 8000 incidents a month.

Position: System Analyst 6

Qualification:
Full Time B.E/ B. Tech only 2011 passed out (at least 10+2+4 Years - Computer Science/ECE/EEE/IT/Instrumentation) with 60% aggregate
Full Time B.Sc only 2011 passed out (at least 10+2+3 Years - Electronics / Computers) with 60% aggregate
Full Time Graduates only 2011 passed out (at least 10+2+3) from other disciplines with 60% aggregate who should have undergone PG Diploma Courses in IT from reputed institutes (NIIT / Aptech)

Work Location: Bangalore (Purva & SJR, Whitefield)

Principal Responsibilities:

•24x7 Monitoring of Servers, Network, Messaging, Storage & Database Alerts

•First Level Remediation of Incidents on Platforms like Windows & Mainframes Servers, Network Devices, Messaging, Storage and Database.

•Escalations to Next Level Resolver Groups based on pre-defined time lines and documented processes.

•Should be able to clearly understand Customer Situations and Customer SLRs (Service Level Requirements) and act accordingly

•Creating standard operating procedures/ Knowledge base.

•Coordinating with the onsite teams on scheduling and change activities.

•Coordinating with vendors (service providers like ISPs, etc) as per documented process.

Critical Skills Required:

•Excellent communication skills –Verbal and Written

•Very Good Analytical Skills

•Must be ready to work in rotational shifts (24x7 shifts applicable)

•Must be willing to support multiple accounts as per shared delivery model requirement

Regards,
Recruitment Team